FAQ’s
Frequently Asked Questions
Are your watches genuine and verified?
Yes, every watch we sell is 100% authentic and carefully verified by trusted professionals. We work only with reputable jewellers and dealers to ensure quality and authenticity.
Do you offer warranties on your watches?
Most of our watches come with a dealer warranty or remaining manufacturer warranty. We’ll always let you know what’s included before purchase.
Can I view a watch before buying?
Yes, we can arrange private viewings or provide detailed photos/videos. If you’re in Cork or nearby, we’re happy to meet in person by appointment.
Do you buy or trade in luxury watches?
Yes, we may offer to buy or take your watch in part-exchange depending on the brand, model, and condition. Contact us via WhatsApp or our contact form to get started.
How do I place an order?
Simply reach out to us via WhatsApp or our contact form with the model you’re interested in. We’ll confirm availability, pricing, and next steps.
Do you ship watches across Ireland?
Yes, we offer secure nationwide delivery throughout Ireland. Delivery is fully insured and tracked for your peace of mind.
Do you offer international shipping?
Yes, we ship globally. Shipping costs and delivery times vary based on destination.
Are my orders insured during shipping?
Insurance is optional but recommended. We offer full insurance coverage for high-value timepieces at checkout or during post-purchase communication.
Can I return or exchange my watch?
We accept returns or exchanges within 7 days of delivery for unused, unworn watches in their original packaging.
Do you sell watches on consignment?
Yes, with certain brands and models. Please reach out to us, and we will try work out the best solution for you.
Can you service my watch?
This is not a service we offer at present.
Can you authenticate my watch?
We do not offer this service in house, but we can get this done through our trusted partners.